shipping details for Basils Business Opportunities:
Shipping Details
Effective Date: 01 February 2016
At Basils Business Opportunities, we are committed to ensuring your products are delivered promptly and in excellent condition. Below are the details of our shipping policies:
1. Shipping Timeframe
1.1 Order Processing: Orders are processed within 21 business days after receiving your order confirmation and deposit.
1.2 Dispatch Time: Goods are typically available for dispatch within three (3) to four (4) weeks from the date of order, depending on the volume and specific requirements. We will notify you once your order is ready for shipment.
2. Shipping Methods
2.1 Domestic Shipping: For orders within South Africa, we offer standard and expedited shipping options. Shipping times and costs will vary based on the destination and chosen shipping method.
2.2 International Shipping: We ship internationally to most countries. International shipping costs and delivery times will depend on the destination country and the shipping method selected.
3. Packaging and Crating
3.1 Standard Packaging: All products are securely packaged to ensure they arrive in perfect condition.
3.2 Custom Packaging/Crating: For an additional cost, we offer specialized packing and crating services for delicate or large items. Please contact us for a detailed quote based on your specific requirements.
4. Shipping Costs
4.1 Calculation of Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The shipping cost will be added to your invoice at the time of order placement.
4.2 Customs Duties and Taxes: For international orders, customers are responsible for any customs duties, taxes, or other fees that may apply upon importation into the destination country.
5. Tracking and Delivery
5.1 Order Tracking: Once your order has been dispatched, we will provide you with a tracking number so you can monitor the progress of your shipment.
5.2 Delivery Time: Delivery times vary based on the destination and shipping method chosen. Estimated delivery times will be provided at the time of order confirmation.
6. Shipping Insurance
6.1 Insurance Coverage: We offer shipping insurance for an additional fee to protect against loss or damage during transit. We highly recommend purchasing shipping insurance for valuable or fragile items.
7. Receiving Your Order
7.1 Inspection Upon Delivery: Please inspect your order upon delivery. If you notice any damage or missing items, report it to the delivery carrier immediately and notify us within 5 days of receipt.
7.2 Acceptance of Delivery: By signing for the delivery, you acknowledge that the order has been received in good condition. If there are any issues, please document them with photographs and contact our customer service team promptly.
8. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
Basils Business Opportunities
Email: Basil@basilsa.com
Phone: +27 84 522 8513
Address: 23 Le Roux Street, Elsburg, Germiston, 1428
Thank you for choosing Basils Business Opportunities. We are dedicated to providing you with excellent service and look forward to serving you.